Refund Policy

Effective Date: 05/09/2026

At QUICKPICS E-COMMERCE PRIVATE LIMITED, we strive to provide high-quality online courses and a smooth learning experience for all users. This Refund Policy explains the conditions under which refunds may be requested and processed for courses purchased through our platform.

1. Eligibility for Refunds

Users may request a refund subject to the following conditions:

  • Refund requests must be submitted within 7 days from the date of purchase
  • A valid proof of purchase or transaction details must be provided
  • Refunds are applicable only for courses purchased directly through our official website
  • The request must comply with the terms outlined in this policy

2. Non-Refundable Items

Refunds will generally not be provided for:

  • Courses that have been substantially completed or fully accessed
  • Downloaded course materials, resources, or digital files
  • Promotional offers, discounted purchases, or bundled packages
  • Subscription plans or membership-based services
  • Third-party tools, integrations, or services purchased through external providers

3. How to Request a Refund

To request a refund, users must:

  1. Contact our support team via email
  2. Provide the order/payment details
  3. Mention the reason for the refund request

Refund Request Contact

Email: info@quickpicsecommerce.com

Our team will review the request and respond within a reasonable timeframe.

4. Refund Processing

If a refund request is approved:

  • The refund will be processed through the original payment method used during purchase
  • Processing time may take approximately 5–10 business days, depending on the bank or payment provider
  • Users will receive confirmation once the refund has been initiated

5. Technical Issues

If users experience technical difficulties accessing course content, we will first attempt to resolve the issue through technical support before considering a refund.

Users are encouraged to contact our support team promptly for assistance.

6. Refund Rejection

Refund requests may be declined under the following circumstances:

  • The request is submitted after the refund eligibility period
  • The course has been substantially completed or extensively accessed
  • Misuse, abuse, or fraudulent refund activity is suspected
  • Violation of our Terms and Conditions

7. Changes to Refund Policy

We reserve the right to modify or update this Refund Policy at any time without prior notice.

Any changes will be posted on this page along with the updated effective date.

8. Contact Us

If you have any questions regarding this Refund Policy or need assistance, please contact us:

QUICKPICS E-COMMERCE PRIVATE LIMITED

Address:
4th Floor, Office No- 432,
Rainbow Business Park (Haware Intelligentia),
Sector-24, Rainbow Business Park,
Vashi, Turbhe, Navi Mumbai, Thane,
Maharashtra – 400703

Email: info@quickpicsecommerce.com

Phone: +91 9819062558