Refund Policy

Effective Date: 09/05/2026

At QUICKPICS E-COMMERCE PRIVATE LIMITED (“Company”, “we”, “our”, or “us”), we strive to provide high-quality online courses and a seamless learning experience for all users. This Refund Policy explains the conditions under which refunds may be requested and processed for courses purchased through our platform.

By purchasing any course or service through our website, you agree to the terms outlined in this Refund Policy.

1. Eligibility for Refunds

Users may request a refund subject to the following conditions:

  • Refund requests must be submitted within 7 days from the date of purchase
  • A valid proof of purchase, order ID, or transaction details must be provided
  • Refunds are applicable only to courses purchased directly through our official website
  • The refund request must comply with the terms and conditions stated in this policy

2. Non-Refundable Items

Refunds will generally not be provided for:

  • Courses that have been substantially completed, extensively accessed, or fully consumed
  • Downloaded course materials, resources, templates, recordings, or digital files
  • Promotional offers, discounted purchases, coupon-based purchases, or bundled packages
  • Subscription plans, memberships, or recurring billing services
  • Third-party tools, integrations, software, or services purchased through external providers

3. How to Request a Refund

To request a refund, users must:

  • Contact our support team through email
  • Provide order/payment details or proof of transaction
  • Mention the reason for the refund request

Refund Request Contact

Email: info@quickpicsecommerce.com

Our support team will review the request and respond within a reasonable timeframe.

4. Refund Processing

If a refund request is approved:

  • The refund will be processed through the original payment method used during purchase
  • Refund processing time (TAT) may take approximately 3–5 business days, depending on the bank, payment gateway, or financial institution involved
  • Users will receive confirmation once the refund has been initiated or processed

Please note that actual credit timelines may vary depending on the payment provider or banking institution.

5. Technical Issues

If users experience technical difficulties in accessing purchased course content, videos, or platform features, we will first attempt to resolve the issue through technical assistance before considering a refund.

Users are encouraged to contact our support team promptly to report such issues and seek assistance.

6. Refund Rejection

Refund requests may be rejected under the following circumstances:

  • The request is submitted after the refund eligibility period
  • The course has been substantially completed or extensively accessed
  • Fraudulent, abusive, suspicious, or repeated refund activity is detected
  • Violation of our Terms & Conditions or misuse of platform services
  • False, misleading, or incomplete refund claims are submitted

7. Changes to Refund Policy

We reserve the right to modify, amend, or update this Refund Policy at any time to reflect changes in legal requirements, business practices, or operational needs.

Any updates will be published on this page together with the revised Effective Date.

Continued use of our platform after such updates constitutes acceptance of the revised Refund Policy.

8. Contact Us

If you have any questions regarding this Refund Policy or need assistance, please contact us:

QUICKPICS E-COMMERCE PRIVATE LIMITED

Address

4th Floor, Office No- 432,
Rainbow Business Park (Haware Intelligentia),
Sector-24, Rainbow Business Park,
Vashi, Turbhe, Navi Mumbai, Thane,
Maharashtra – 400703

Email: info@quickpicsecommerce.com

Phone: +91 9819062558

We are committed to addressing refund-related concerns in a fair, transparent, and timely manner.